Conditions of Use

About Us Pauline May is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at


Our Contact details:
Pauline May
Pauline May House,
Unit 6, Worth Enterprise Park,
Valley Road,
West Yorkshire,
BD21 4LY,
United Kingdom

Phone: 01535-661362
Fax: 01535-661367
VAT reg. no 607 2155 65


Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and 'add them' into the shopping cart. After you have finished your selection, click on 'Cart Contents' and you will be asked for a few details that we need to be able to satisfy the order.


We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.


We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.


Shipping And Handling We try to ship your order the by the end of the working day after the day you place your order.


Delivery Schedule We deliver your order right away. We will normally send your order to you in one business day .


Back Orders If we do not have an item in stock we will contact you by phone or e-mail and suggest an alternative. You also have the option to cancel your order if we do not have your item in stock.


Tax Charges All prices are inclusive of VAT at the current rates.


Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site or website database.


Guarantee All our products are made in the UK. We aim to supply goods of the highest quality. If you are not completely satisfied contact us and we will try to resolve the problem. This offer does not affect your statutory rights.


Contacting Us If you need to reach us, please email us on, alternatively, you can call on 01535-661362 (International +44 01535-661362) or fax us on 01535-210150 or write to us at Parkway House, Worth Way, Keighley, West Yorkshire, BD21 5LD, United Kingdom.


Privacy Policy Pauline May do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.


Returns Policy If for any reason an item is not satisfactory please contact us. We will arrange for a replacement or a refund.


Remittance Terms All goods have to be paid for in full before they are shipped. Credit card payments are not collected until the goods are ready for shipment.

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